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Spanish Clubs for Kids



TECHNICAL SUPPORT

Browser Support

Hopefully, you will be able to view and use our website successfully, irrespective of which browser and version you are using. Here are a few tip which you may find useful:

Opera

Opera users may need to install a plug-in to enable audio and video for Windows Media Player. On Windows, the plug-in should work from the moment Opera is installed. However, you may need to use a separate plug-in if you notice that either video or audio are not playing, or video edges are cut off. This occurs especially on Windows Vista or Windows XP with version 11 of Windows Media player. To install this plug-in for Windows post 98/ME (Vista, XP), follow the steps below:

  • 1. Go to Download.
  • 2. Install the plug-in.
  • 3. Restart Opera.
  • 4. Try using Windows Media Player.

If you are still having problems, try these further steps:

  • 5. Open the advanced config options (This link will only work within Opera!).
  • 6. Next to Plugin Path, in the input box, type X:\Pfiles\Plugins; at the very start of the line, where X is the letter of your system drive (such as C:...). Important: Make sure you include the semi-colon ; at the end, and do not use quotation marks.
  • 7. Try steps 2 and 3 again.

If you are running an older Windows version (Windows 95/98/ME), you need to install a different plug-in.

  • 1. Go to Download.
  • 2. Install the older plug-in.
  • 3. Open Internet Explorer and go to Windows Update to make sure you have the latest version of the plug-in.
  • 4. Restart Opera.
  • 5. Try using Windows Media Player.

Further information can be found on the Opera web site.

Firefox

Firefox users may need to install a plug-in to enable audio and video for Windows Media Player. You may see the following message in your browser information bar:

Firefox plugin message

Google Chrome

No known issues.

Apple Safari

No known issues.

PDF Files

Most of the files available to download from this site are in the .pdf format. You will need a suitable application to read these files - normally Adobe's free Acrobat Reader which can be downloaded here.